Browse most popular articles in Finance
- Will I be eligible for Klarna finance? Your eligibility will depend on your individual circumstances but you will need to fulfil the following criteria: be 18 years or older have a valid mobile telephone number and email address have a UK home address have a credit/debit card that will be valid for 60 days or more after placing your order Finance…
- How do the 6, 12, 24, 36 and 48 month finance options from Klarna work? Once you have set up your account with Karna, you will be sent monthly statements via email. It is your responsibility to make the agreed repayments on time, in full. You can make a manual payment every month or set up automated direct debit payments through your account or the Klarna app. Visit the…
- What happens if I cancel an order which I paid for through finance with Klarna? Once we have processed the cancellation, Klarna will process your refund in 5-7 working days. With the return or cancellation of an order where you haven't paid, no refund will be processed.
- How to contact Payment Assist Should you wish to contact Payment Assist regarding your payment plan, you can call them on 01664 503151 between 9am-6pm, Monday to Friday. You can also email: admin@payment-assist.co.uk. Live chat is manned from 9am-6pm Monday-Friday, and 9am-3pm on Saturdays. They can also be contacted via post…
- How do I apply for finance? The finance application process starts at the checkout. Once you have everything you need in your basket, proceed to checkout and enter your billing details. In the "Choose a payment method" section you will then see "Halfords Flexible Finance" - select this and click "Apply now".
- I've not received my refund from Klarna, what can I do? If you have returned your unwanted purchase but not received your Klarna refund, please contact their Customer Service team on 0808 189 3333.
- How does the Klarna pay in 3 finance option work? The Pay in 3 option enables you to split the cost of your item/items into three payments whilst not paying any interest. These payments are automatically collected from the debit/credit you used, whether this was on our website or in one of our stores. To read more about this and other available finance…
- What do I do if I've had my Klarna statement but not had my order? If you did not receive your order but have received your Klarna statement, please click here to speak to our Customer Support Team. You can also contact Klarna’s Customer Service team on 0808 189 3333 so they can postpone your payment date.
- Can I use Klarna to finance my new e-bike? At Halfords, it’s easier than ever to get the e-bike of your dreams. You can pay later with Klarna on every new e-bike, to help you spread the cost into affordable monthly instalments. Please click here to read further information regarding using Klarna to finance an e-bike. If you would like…
- Will a credit check be carried out if I apply for finance through Klarna? If you choose the 3 months interest-free option, only a soft-search assessment will take place. This won't affect your credit rating. A full credit check will take place if you apply for the 12, 24, 36 or 48 months options. Finance Options