Browse most popular articles in Click & Collect
- How long will a store keep my Click & Collect order? Click & Collect orders are held for 7 days from when they are available to pick up before the order is put back into stock by the store. As long as you have provided your mobile phone number when placing your order, you'll receive a reminder text that your reservation is due to expire. Any extension…
- How will I know when my Click & Collect order will be ready? Your order confirmation will state when your order is due to be ready for collection. This will be followed up by an SMS and email when the order is ready. Should your order be ready before the date on your confirmation email, our colleagues in store will call you…
- What ID do I need to bring to pick up my Click & Collect order? Only a copy of the order confirmation is required to present at the time of collection unless the order was paid for by finance, in which case you must also bring photographic ID in the name of the person who has taken out the finance agreement.
- Click & Collect - Bike orders and built bikes When you add a bike to your basket you have the option to have your bike built by our experts for £10 or you can collect it as a boxed bike (unbuilt) for free. Also if your bike is over £350 we’ll build it for free. If you forget to add your bike build to your order, simply let us know by clicking…
- How do I place a Click & Collect order? Once you have found your item, simply follow the steps listed on the right-hand side of the product page and add your postcode when prompted. You will then be able to choose between Click & Collect or Home Delivery, and see the earliest the product will be available in your closest stores.
- How can I find out when there will be more stock? Many of our bike pages will either show when an item is due back in or even allow you to sign up for email alerts when the bike is back in stock (selected bikes only). Should those options not be available, or if you are looking for a different type of product, click here to contact us - the…