How will I know when my Click & Collect order will be ready?

Your order confirmation will state when your order is due to be ready for collection. This will be followed up by an SMS and email when the order is ready. 

Should your order be ready before the date on your confirmation email, our colleagues in store will call you to advise. 

Some items, such as online exclusive products, can take a bit longer so it’s important to check the date on your confirmation email. As these items come directly from the supplier to the store, sadly we can’t get these any quicker than stated in your email.

If your order has not arrived by the expected time, you can contact us here for further advice.

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