How do I raise a concern or make a complaint?

Halfords prides itself on offering quality products & services, which is why when things don’t go to plan, we want to make sure you get the support needed to solve any problems you may have. 

If you have a concern with our stores, garages or mobile experts, the quickest way to reach us is through Live Chat. To get started, simply click the "Chat with an Expert" button in the bottom-right corner of the screen.

You can find alternative contact details here.

If you are waiting on a response from an existing case one of our Experts will be in touch as soon as possible to provide you with an update. 

For more information on how to raise a Financial Conduct Authority (FCA) concern click here.

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