What's included in my car battery guarantee?

Depending on the battery you've bought, it'll have a guarantee period of 3/4/5 years or a lifetime. The guarantee covers any manufacturing defects which arise within the guarantee period. Have a look at the label on your new battery to find out how long your battery's guarantee is. Lifetime guarantee refers to the lifetime of your vehicle (unfortunately not the customer) Your battery guarantee isn't transferable between vehicles.

How does the guarantee work?

  • In the unlikely event you experience a problem with your battery, please return the battery to us along with your proof of purchase. Unfortunately, we're unable to offer a replacement battery without dated proof of purchase.
  • We'll carry out a complete health check on the battery which will indicate if there's a fault with the battery; the results of our battery check are final.
  • If the battery is found to be faulty, we'll happily replace it for you.
  • If you experience any problems with your battery that haven't arisen as a result of a manufacturing defect, we're unable to provide a replacement battery.
  • The guarantee on any replacement battery will expire on the original battery's guarantee expiry date.

What isn't covered by the guarantee?

The following may cause your battery to become damaged. As these issues are not manufacturing defects, they aren't covered by the guarantee.

  • Sulphation: This tends to happen if your vehicle isn't driven for extended periods.
  • Deep cycling: This can happen if the vehicle's engine is started very frequently or electrical consumers are left on for extended periods between journeys.
  • Overcharging: This is usually caused by a fault in the vehicle's charging system.
  • Physical damage: This can be caused by incorrect handling or storage.
  • Incorrect application: Make sure you're using the battery that Halfords recommends for your vehicle!
  • Wear and tear caused by misuse.

Your statutory rights remain unaffected.

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