Can anyone buy a CycleCare plan?
Yes, anyone can buy a CycleCare or E-ScooterCare plan. It doesn’t matter where you purchased your bike or e-scooter, or what brand it is.
We do reserve the right not to sell a CycleCare plan in some rare instances, for example, if your bike is beyond repair and unsafe. See our T&Cs here for our eligibility criteria.
E-bikes - We can complete CycleCare related repairs and servicing on all e-bikes subject to parts availability & where the work does not interfere with the electrics.
We can complete software and/or firmware upgrades on an extensive list of e-bike brands and systems subject to availability. For the full list see our T&Cs here.